Terms & Conditions
Return Policy
The RiSE products come with guarantees that cannot be excluded under Australian Consumer Law.
We accept refunds for products that are fault, or if your order is delivered with the wrong product within 7 days of delivery. If you have received a faulty or incorrect product, please contact us at email@email.com. Please include your order number and imaged or the product, and we will verify to see if you are eligible for a refund or return. Please note that shipping charges will be deducted from your refund total.
Due to hygiene reasons, we cannot accept returns or exchanges for change of mind.
Terms and Conditions
If you have any enquiries about our terms and conditions, please email us at email@email.com
Overview
This website if operated by RiSE with you. Throughout this entire website, the use of terms such as "we", "us", and "our" refer directly to RiSE.
By visiting, browsing and/or purchasing from this website, you're engaging in our "Service". This means that you agree to be bound by these terms and conditions ("Terms") as amended by us from time to time in our absolute discretion without notice. If you do not agree with Terms, please stop using this website and/or Service immediately.
This website is owned and managed by RiSE. Unless otherwise stated, the website and its contents are the express property of RiSE and RiSE reserves all the rights concerning this property. This website and the products sold are intended for young personal, non-commercial use only.
You agree to indemnify and hold harmless RiSE, its officers, directors, employees, agents, licensors and suppliers from and against all losses, expenses, damages, legal fees and costs, resulting from any violation of these Terms or any activity related to your use of website or the Service or your account (including any negligence or misconduct) by you or any other person accessing this website through your account.
Terms of Product Use
The advice on our website is not to be substituted for professional medical advice. This website is solely an online store for the distribution and sale of beauty and cosmetic products. We recommend that you consult your medical practitioner before using any of the products sold on our website to determine if they are suitable for you. If you require medical attention call 000 immediately or your physician.
Please follow guidelines of use for each product. These guidelines can be found on both the product page on our website and on the package of each product.
Your GP or healthcare practitioner should be consulted if you have any medical questions that need to be addressed. We make no guarantees about the results of your use of the product as results will vary for each user. The testimonials and reviews published on this website or about our products or Service on any other platform are the opinions of the authors only and are not medical or scientific opinions.
Disclaimer
By accessing our website, using our Service, creating an account or placing an order through the website, you assume all associated risk, including but not limited to your computer, tablet, mobile device, software or data may be damaged by any virus or malicious bug transmitted by this website or any third-party website.
By browsing our website or creating an account and becoming a member, you assume all responsibility for the security of your account. You agree to accept all responsibility for activities that occur under your account (e.g. orders placed by someone else using your account). RiSE reserves the right to terminate your account without notice at its discretion. RiSE is not liable for any disruptions to this website.
RiSE disclaims all liability to the fullest extent permitted by law for any injury, allergic reaction, adverse side effects, loss, or damage suffered in relation to or arising from use or misuse of a product, our website or our Service. In the event of such injury, allergic reaction, adverse side effects, loss, or damage, the maximum aggregate liability of RiSE will be the value of the product purchased. You acknowledge that we do not manufacture the products on our website, we simply distribute the products.
RiSE reserves the right to amend errors or to update product information at any time without notice. In the event any information about a product is incorrect (e.g. size, price etc.), RiSE reserves the right to refuse or cancel any order placed for that incorrectly described item. In the event of such refusal or cancellation of an order and your chosen payment method has been charged, RiSE shall issue a credit to that chosen payment method in the amount of the cancelled order.